Case Study: Ward and Smith, P.A. improves mobile time entry compliance with Aderant iTimekeep

How Ward and Smith Bridges the Gap Between Time Entry and CRM

Ward and Smith, P.A. needed a better way to support its strict 24-hour time entry policy while making it easier for attorneys to record time accurately on the go. The firm wanted a mobile solution that was simple to use, required minimal training, integrated with its Elite financial software, and worked across multiple devices, so it turned to Aderant’s iTimekeep product.

Aderant implemented iTimekeep with a simple one-hour install and no additional software or hardware requirements, and the app required only about a 10-minute review for new users. The results were strong: Ward and Smith reported that 95% of time entered in iTimekeep was submitted within one day of the work being performed, helping improve accuracy, reduce lost billable time, and capture off-hours and weekend work more effectively.

Ward and Smith, P.A.