Case Study: Butzel Long achieves 3x faster time entry and 50% fewer eBilling rejections with Aderant iTimekeep

How Butzel Long made lawyer time entry three times faster, while reducing eBilling rejections by 50%

Butzel Long, a law firm with more than 150 lawyers across six offices, needed to improve timekeeping habits, policy consistency, and billing compliance. The firm struggled with delayed time entry, inconsistent timekeeping practices across offices, and cumbersome manual checks for outside counsel and eBilling requirements. Aderant’s iTimekeep suite was brought in to address these challenges.

Aderant implemented iTimekeep, followed by OCG Live and Thrive, to provide mobile-friendly, real-time time entry, point-of-entry compliance checks, and firmwide policy visibility. The rollout was completed quickly with minimal training, and the results included time entry that was 3x faster, more contemporaneous and granular time capture, greater visibility into timekeeping behavior, and a 50% reduction in eBilling rejections.

Butzel Long

Steve Ratliff

Chief Information Officer