Case Study: Goldberg Segalla achieves greater time entry visibility and efficiency with Aderant Handshake

Goldberg Segalla The Attorney Dashboard

Goldberg Segalla, a North American law firm with more than 425 attorneys across 22 U.S. locations, needed a better way to give lawyers transparency into key business and workflow information. The firm struggled with low time-entry compliance, no easy way for attorneys to see billable hours, WIP, AR, or write-offs, and heavy reliance on manual email requests that added pressure on back-office teams. Goldberg Segalla turned to Aderant for a more robust, out-of-the-box knowledge management solution.

Aderant implemented Aderant Handshake to create a lawyer dashboard with a simple letter-grade scorecard and centralized access to financial and productivity data. Phase one was completed in just six months, and the results were strong: lawyers began entering time daily, the accounting team saw a major drop in requests, and adoption reached 100% across the firm. According to Goldberg Segalla, the dashboard saved countless hours and drove a positive cultural shift by dramatically increasing on-time time entry.

Goldberg Segalla

Tony Draksic

Chief Information Officer