Case Study: Cole, Scott & Kissane Reduces Write-Downs and Increases Revenue with Aderant BillBlast

Aderant BillBlast Reduces Write-Downs and Increases Revenue at Cole, Scott & Kissane

Cole, Scott & Kissane, a defense firm with 13 offices across Florida, processes 10,000+ invoices a month and was struggling with unreliable legal eBilling software that caused billing errors, delayed revenue, and required a heavy manual review process. The firm needed a more accurate and scalable eBilling solution, and turned to Aderant BillBlast.

Aderant implemented BillBlast’s automated eBill submission, tracking, appeals management, and Historical A/R Processing features, giving the firm real-time visibility into invoice status and uncovering thousands of previously hidden billing issues. As a result, Cole, Scott & Kissane resolved errors, wrote off uncollectable revenue, reduced manual work, repurposed staff, and saw ROI in just four months, with leadership reporting the solution was already “paying for itself.”

Cole, Scott & Kissane

Lauren Polo

Application Systems Administrator