Case Study: TEC Services Group achieves rapid client onboarding and generates millions in revenue with Adeptia

TEC Analytics, a division of TEC Services, deploys Adeptia’s On-Demand BPM Suite and generates millions in revenue for debt collection agencies

TEC Analytics, a division of TEC Services, helps debt-collection organizations make strategic sourcing and lifecycle decisions by consolidating large, disparate data sets. Faced with costly, one-off integration projects (contract resources up to $10K/week), limited functionality from open-source tools, and the need to rapidly onboard clients and adapt to fluctuating vendor performance and regulations, TEC needed a scalable, cloud-based integration and BPM solution that didn’t require heavy in-house technical expertise.

TEC selected Adeptia’s On-Demand BPM Suite and built a centralized repository of reusable data structures and services, enabling secure B2B connections, ETL/ESB/BPM processing, and system-wide changes with no programming. The result: client on-boarding dropped from roughly 1,000 hours to under 20, data expenditures fell ~35%, the service generated millions in revenue for clients, and TEC achieved faster development cycles and far less dependence on high-priced technical consultants.

TEC Services Group

Tom Sweat

President