Case Study: an insurance broker achieves faster data integration and reduced IT workload with Adeptia Automate

Insurance Broker speeds data onboarding by 90% with Adeptia

The customer, an insurance broker, faced significant challenges with manual data integration processes for student health insurance enrollment, claims aggregation, and real-time customer feedback. These labor-intensive tasks required hundreds of hours of IT work, were costly, and caused the company to lose money on policies. To overcome this, they partnered with Adeptia and implemented its Adeptia Automate platform.

Using Adeptia Automate, the broker automated its data integration with AI-powered mapping and reusable templates. This solution reduced student data onboarding times by 90% and cut the IT labor required from 300 to about 30 hours. The effort for each new integration was reduced to just one day, and thousands of policies became profitable each year, greatly increasing efficiency and reducing costs.