Case Study: Major Life Insurance Company achieves 90% faster data onboarding and 97% reduction in query labor with Adeptia Connect

Insurance broker speeds data integration via automation

A large insurance and reinsurance brokerage (44,000 employees) that also provides consulting and third‑party property/casualty claims services was struggling with manual, code‑heavy data onboarding and integration. Gathering student health data from hundreds of universities and aggregating claims required custom coding to meet underwriters’ formats, consuming hundreds of hours of IT time; real‑time customer feedback integrations with systems like Origami Risk, Salesforce, and Microsoft Dynamics were also labor‑intensive and costly.

By deploying Adeptia Connect’s AI‑driven data mapping, reusable templates, and automation, the company drastically sped integrations and reduced manual work. Student onboarding times fell 90% and IT hours dropped from about 300 to 30, claims onboarding time fell 80%, labor for queries declined 97%, each new integration now takes one day, and thousands of policies remain profitable because of the lower costs and faster processing.