Case Study: BACB (Behavior Analyst Certification Board) achieves seamless system integration and business growth with Adeptia

How BACB Used Data Integration To Spur Business Growth

The Behavior Analyst Certification Board (BACB) is a nonprofit that manages professional credentialing and relies on mission‑critical systems like its website, CRM and ERP. Years of custom coding had tightly coupled these systems, creating instability, dependency on an external developer, unreliable communications, and an inability to change processes or scale as the organization grew.

Adeptia delivered an internally hosted data integration solution that met BACB’s needs for ease of use, security, cost‑effectiveness and fast implementation, synchronizing Microsoft CRM, NetSuite, the website and third‑party providers. Deployed in days, the integration eliminated brittle custom code, restored reliable data and communications, let IT move from reactive to proactive, and enabled the organization to expand with confidence while continuing to receive upgrades and support.

BACB

Aruno Johnson

IT and Project Management