Case Study: Rail Logistics Firm achieves rapid, standardized, code-free customer onboarding with Adeptia

Empowering Business Users to Perform Onboarding and Integration

Adeptia helped a major rail logistics firm modernize its onboarding and data-integration process. The company was struggling with two decades of custom code that created inconsistent documentation, dependence on a few technical experts, and slow customer onboarding — a critical problem when new accounts must be live in hours and data arrives in many nonstandard formats.

Adeptia deployed the Adeptia Integration Suite, a drag-and-drop, business-user platform that converts any data format, embeds human workflow, and keeps IT oversight and governance intact. The result: business users can create integrations and onboard customers quickly without coding, the firm gained full visibility, standardization, and documentation, and reliance on scarce technical resources was dramatically reduced.