Case Study: Playaway achieves rapid NetSuite integration and process automation with Adeptia's NetSuite Accelerator

Adeptia’s NetSuite Accelerator enables Playaway to focus on business initiatives and removes IT complexity in relation to data integration and manual processes

Playaway, a maker of easy-to-use, preloaded digital audiobook players, grew quickly and found its NetSuite implementation becoming a bottleneck: data was siloed in the cloud, manual entry and duplicate processes led to errors and poor data quality, and back-end systems and business users couldn’t access or automate critical workflows. Rather than replace systems, Playaway looked for a third-party integration solution to eliminate IT complexity and scale operations.

Adeptia’s NetSuite Accelerator delivered pre-built connectors and no-code, process-centric flows to set up bi-directional real-time and scheduled integrations in days. The “deploy-and-forget” automation synchronized orders, customers and inventory between NetSuite and back-end systems, improved reporting, e-commerce, CRM and forecasting, increased sales and delivery productivity, and produced a measurable ROI within two months.

Playaway

Dana DeSantis

Marketing Communications Manager