Case Study: The Social Diner proves ROI and boosts return visits and ratings with Adentro

The Social Diner uses Zenreach to show ROI for clients

The Social Diner, led by Andrew Voirol, is a marketing and IT agency serving restaurants and bars that struggled to prove digital marketing drove in-person visits, consistently capture customer contacts, and respond quickly to customer complaints. To address those challenges the agency partnered with Adentro, adopting its WiFi-based guest analytics and visit-tracking service to replace manual contact collection and better tie digital campaigns to offline results.

Adentro implemented branded WiFi capture pages, built visit-based customer profiles, provided a walk-through visit metric, and gave real-time feedback alerts for faster reputation management. The solution let The Social Diner send targeted, timed offers, show measurable return visits from campaigns, continually grow clean contact lists, and intercept negative reviews — driving about a 33% average increase in star ratings and more positive customer feedback for clients.

The Social Diner

Andrew Voirol

Owner