Case Study: a leading Australia regulatory authority achieves faster, more efficient mail processing with ADEC Preview Solutions

ADEC Document Scanning Solution for Daily Incoming Paper-Based Mail

The Leading Australia Regulatory Authority, a leading regulatory body, faced a significant challenge in manually sorting, categorizing, and preparing the hundreds of paper-based applications it received daily. To increase efficiency and reduce operational costs, they sought an ongoing document scanning solution from vendor ADEC Preview Solutions.

ADEC Preview Solutions implemented a comprehensive process where they collected mail twice daily, opened and date-stamped it, then classified, scanned, and indexed each document following the client's complex rules. The digital files were uploaded to a secure FTP site within a strict 7-hour turnaround time. This solution processes approximately 10,000 applications and 100,000 images monthly with over 99.8% accuracy, allowing the client to refocus valuable time on its primary business operations.