Case Study: Lladró achieves faster ecommerce support and lower maintenance costs with AddWeb Solution

Lladró reduces page load time by 7.98% with AddWeb Solution

Lladró, a renowned Spanish ecommerce brand specializing in porcelain art, faced significant challenges with its existing IT support. Their provider was underperforming, causing delays in bug fixes and enhancements that affected productivity and the customer experience. Seeking a strategic partner for application maintenance and support, Lladró enlisted AddWeb Solution.

AddWeb Solution implemented a round-the-clock offshore support team to provide application maintenance, enhancements, and production support for Lladró's Magento-based website. The results included a faster turnaround time for fixes, a 7.98% reduction in average page load time, and a 2.70% decrease in bounce rate. AddWeb Solution helped Lladró significantly improve service quality, achieve better scalability, and reduce maintenance costs.

Lladró