Case Study: Soka University of America improves internal search and unifies content discovery with AddSearch

Soka University of America - Customer Case Study

Soka University of America, a private liberal arts college in California, needed a better way to help students, faculty, and applicants find information scattered across multiple digital domains. Its existing internal search was fragmented, difficult to manage, and often required developer support for updates, so the university turned to AddSearch’s search solution to improve discovery and give the web team more control.

With AddSearch, Soka University of America implemented federated search to unify results across domains, along with search tuning, pinned results, smart suggestions, and category tabs for a better user experience. The new setup made search easier to manage without developers and delivered stronger engagement, including a reported 2–3x increase in click-through rate, plus improved analytics on top search terms and no-result queries.

Soka University of America