Case Study: Soka University of America achieves unified, developer-free internal search with AddSearch

Soka University of America boosts click-through rates 2-3x with AddSearch

Soka University of America, a private liberal arts college, faced a fragmented internal search experience across its multiple domains. This poor user experience was compounded by the web team's reliance on developers for adjustments and inconsistent search results. To solve these challenges, the university turned to the vendor AddSearch for its federated search solution.

AddSearch implemented a unified search that pulled content from all of the university's different sources into a single, customizable experience. The solution gave the web team full control to fine-tune results and add features like promotions and category tabs without developer assistance. As a result, Soka University achieved a much better user experience and reported a two to three times increase in click-through rates from search.

Soka University of America