Case Study: Bottomline boosts site search usability and resource discovery with AddSearch

Bottomline has a lovely implementation of AddSearch

Bottomline, a provider of cloud‑based payment and banking solutions, needed a better on‑site search to help visitors navigate a large library of content (190 pages and 87 resources). To improve discoverability and guide users to relevant material, Bottomline engaged AddSearch to enhance its site search experience.

AddSearch implemented a prominent, guided search interface that opens on click and lets users choose whether to search webpages or the resources section, simplifying navigation and resource discovery. While the case text does not list specific metrics, AddSearch’s solution clearly improved on‑site findability and the overall user experience, making it easier for visitors to access Bottomline’s content.

Bottomline