Case Study: The Dinner Ladies cuts redelivery calls by 90% with Addressfinder

The Dinner Ladies - Customer Case Study

The Dinner Ladies, a meal preparation and delivery service, faced significant challenges due to incorrect address data and missing unit information from their previous service. This led to high redelivery costs and resource drain as they spent considerable time and money resolving delivery issues for their customers.

By implementing Addressfinder's address autocomplete service at checkout, The Dinner Ladies gained access to a more comprehensive database that included the necessary unit details. This solution from Addressfinder resulted in a 90% reduction in address amendment calls, saving the company substantial resources and greatly improving the customer delivery experience.

The Dinner Ladies

Aarron Natale

Chief Technology Officer