Case Study: Gaia Achieves Secure, Cloud-Based Mac Management with Addigy

Gaia Established a Secure, Cloud-Based Environment for Their Mac Apple Device Users

Gaia, the international conscious media streaming service, needed to modernize its IT environment after spinning off from GAIAM in 2016. With a lean IT team, a growing Apple device fleet, and a mandate to move to a cloud-based model without on-premises servers, Gaia looked for a way to remotely manage and support its Macs and other endpoints. Addigy’s cloud-based Apple device management platform fit their needs.

Using Addigy, Gaia gained centralized device status and inventory visibility, monitoring and alerting, and Remote Session support to handle updates, security, and end-user assistance from one dashboard. The solution helped improve device security, confirmed critical software and antivirus compliance, and eliminated many desk-side visits; when the company shifted to remote work in 2020, Addigy became its primary support tool for distributed employees across 185 countries and more than 605,100 subscribers.

Gaia