Case Study: Cranston IT Achieves Faster Workflows and Higher Revenue with Addigy

Cranston IT boosts contract revenue 15% with Addigy

Cranston IT, an Apple-centric MSP, faced challenges scaling their business due to inefficient, manual workflows. Their team was spending hours each week on tedious tasks like manual patch deployments and software installations, which limited growth and wasted valuable technician time. To overcome this, they turned to vendor Addigy for its Apple device management solution.

Addigy implemented its platform to automate and streamline Cranston IT's workflows. Key features like Flex Policies allowed for one-click deployments to multiple customers, and automated monitoring resolved issues proactively. As a result, the MSP dramatically reduced the time spent on patches from hours to seconds and achieved a 15% increase in managed services contract revenue by bundling Addigy into their security package.

Cranston IT