Case Study: SITA achieves real-time airport decision-making with Addepto's AI solutions

Improving internal processes at the airports

Addepto worked with SITA to replace old legacy airport systems that made it difficult to access operational information quickly and slowed decision-making. The goal was to provide real-time operational data that could help airport teams respond more effectively.

Addepto implemented AI-powered solutions including an Intelligent Tracking System for luggage tracking and a Digital Twin to monitor what was happening across the airports. As a result, SITA gained real-time operational information and airport staff were able to make faster, better-informed decisions, improving internal efficiency, though no specific numeric impact was provided.

SITA