Case Study: Niagara Regional Police Services achieves automated records management and improved productivity with Adastra

Niagara Regional Police Services boosts records management productivity with Adastra

The Niagara Regional Police Services (NRPS) faced challenges with an ineffective records management platform that could not handle records from all critical systems, such as Microsoft Office documents and emails. This led to a rapid increase in unmanaged digital files and a need to drastically reduce the time spent on manual processes. They engaged Adastra to develop a new records management solution that would ensure regulatory compliance and increase organizational productivity.

Adastra developed a dedicated records management solution using Microsoft Power Apps and Power Automate to automate workflows and create a Records Management Center of Excellence. The solution provided clarity on architecture, ensured regulatory compliance, and reduced manual processes. This allowed NRPS staff to focus on community relationships and delivered a cost-effective solution by leveraging their existing Microsoft environment as a starting point for a future full deployment.

Niagara Regional Police Services (nrps)