Case Study: a large transportation company in North America achieves real-time payments monitoring and fraud reporting with Adastra

Large Transportation Company in North America builds 4 payment dashboards in 3 months with Adastra

A large transportation company in North America sought to strengthen its payments monitoring capabilities. Its fraud investigation department was relying on slow, manually-created Excel reports and third-party data, which resulted in outdated information for decision-making. The company engaged Adastra to build an in-house, self-service business intelligence solution using Microsoft Power BI.

Adastra delivered a unified reporting solution comprising four interactive Power BI dashboards for chargebacks, refunds, concessions, and general account activity. This provided the client with near real-time, actionable insights into payments trends and potential fraud. The solution automated the reporting process, eliminated reliance on external vendors, and provided full visibility into patterns, allowing the client to proactively reduce fraud incidence and increase profitability.