Case Study: Kooperativa reduces fraud false positives with Adastra's MDM solution

Kooperativa reduces false positives in fraud detection with Adastra

Kooperativa, a leading Czech insurance company, faced the challenge of managing growing volumes of customer and contract data across its various departments. Its Security Department, in particular, needed clean and consolidated data to effectively detect fraudulent behavior. Partnering with vendor Adastra, the project evolved from a data quality initiative into a comprehensive Master Data Management (MDM) solution built on the Ataccama MDC platform.

Adastra implemented an MDM platform that unified five core data entities: person, address, vehicle, bank account, and phone number. This solution provided Kooperativa with clean, mastered data that fed directly into its fraud management system. The results for Adastra's customer were a significant reduction in false positives of suspicious behavior and a higher success rate in proving fraudulent claims. This led to a direct positive impact on Kooperativa's financial balance sheet by reducing the payout of unjustified insurance claims.

Kooperativa