Case Study: ams OSRAM achieves faster document retrieval with Adastra’s GenAI chatbot

ams OSRAM finds critical documents in seconds with Adastra

ams OSRAM, a global leader in lighting solutions, faced a significant challenge with employees spending excessive time manually searching for procedural and machine-related documents in their production plants. To overcome this inefficiency, they engaged vendor Adastra to implement a GenAI-powered chatbot solution built on AWS.

Adastra developed a chatbot leveraging Amazon Bedrock and Retrieval-Augmented Generation (RAG) to provide instant access to relevant documentation. The solution dramatically reduced search times, leading to significant time savings, enhanced operational efficiency, and improved decision-making. The project also resulted in high employee adoption rates and satisfaction.

ams OSRAM