Case Study: Achēv improves newcomer language access with Adastra’s AWS generative AI chatbot

Achēv improves language assessments for multiple clients with Adastra

Achēv, a not-for-profit organization supporting newcomers to Canada, sought a cost-effective solution to help its clients navigate employment and language services while overcoming long waitlists and accessibility challenges. To address this, Achēv partnered with vendor Adastra to develop a custom generative AI chatbot using AWS tools like Amazon Bedrock.

Adastra implemented a tailored chatbot that modernized Achēv's language assessment services, enabling simultaneous multiple client assessments and providing personalized, seamless interactions. The solution resulted in a refined user experience, a more cost-effective service model, reduced operational costs, and enhanced core backup and restoration services for the organization.

Achēv