Case Study: Mark D Williams Custom Homes Automates Lien Waivers with Adaptive

Mark D Williams Custom Homes automates 100% of lien waivers with Adaptive

Mark D Williams Custom Homes, a custom home builder, faced a significant challenge with its manual and time-consuming lien waiver process. The office manager, Joel Route, spent hours each month creating, sending, and tracking waivers across multiple platforms like email, DocuSign, and Google Drive. This fragmented system was arduous and prone to errors, prompting the company to seek a better solution from their vendor, Adaptive.

Adaptive implemented its Lien Waivers feature, which automated the entire process within its platform. This allowed Mark D Williams Custom Homes to create and send waivers in seconds, track their status in real time, and automate reminders. The solution saved the company several hours each month, sped up payments to subcontractors, and reduced risk by ensuring no waivers were missed, all thanks to Adaptive's streamlined approach.

Mark D Williams Custom Homes