Case Study: Plaid strengthens security awareness and AI threat resilience with Adaptive Security

Plaid Evolves Security Training with Adaptive Security

Plaid, a company that powers digital finance applications and handles sensitive financial data, faced the challenge of evolving its security training beyond traditional methods. They needed to counter sophisticated AI-powered threats like deepfakes and multi-channel impersonation while finding a scalable solution for generating highly relevant, customized training content. To address this, Plaid partnered with vendor Adaptive and adopted its awareness training and phishing simulation platform.

The solution from Adaptive included realistic deepfake simulations and open source-driven phishing campaigns, all of which could be rapidly customized and deployed with minimal administrative overhead. As a result, Plaid built a smarter, more resilient security culture with greater employee engagement. The implementation also eliminated manual administrative burdens, freeing the security team to focus on higher-value initiatives.

Plaid

Kenneth Moras

Head of Security GRC