Case Study: Bay Federal Credit Union cuts phishing failures by 86% with Adaptive Security

Bay Federal Credit Union cuts phishing failures 86% with Adaptive

Bay Federal Credit Union, a member-owned financial institution, faced the challenge of keeping its mature security awareness training program ahead of evolving AI-era phishing threats. Their legacy security awareness training provider's content was not refreshed often enough, which limited the effectiveness of their human risk defense. To address this, they turned to Adaptive Security's AI-powered security awareness training platform.

Adaptive Security's solution provided fresh, realistic phishing simulations and automated, targeted remediation training. This approach, combined with a culture of education and the implementation of a Phish Alert Button for reporting, dramatically reduced Bay Federal's employee phishing failure rate by 86%. The solution also automated phish triage, saving the security team over an hour per week and creating a more vigilant workforce.

Bay Federal Credit Union