Case Study: a global fragrance and cosmetics leader modernizes DevOps and agile tooling with Adaptavist

Global Fragrance and Cosmetics Leader modernizes DevOps and scales agile with Adaptavist

A global fragrance and cosmetics leader faced significant challenges with its Atlassian tooling, including a highly unstable Bitbucket instance that crashed daily and a lack of a clear path to support its scaled agile framework (SAFe) implementation. The customer turned to Adaptavist for a DevOps assessment and to improve its Jira and Bitbucket instances, seeking to stabilize its environment and enable its agile transformation.

Adaptavist implemented a new, stable Bitbucket instance and configured the existing Jira instance to support the organization's unique SAFe practices, avoiding the need for a lengthy separate implementation. The solutions included centralizing the portfolio view with Jira Service Management, modernizing the DevOps pipeline, and providing full managed services for the Atlassian Data Center footprint. As a result, the client established a centralized approach to scaling agile, shifted to a product mindset, and solidified an ongoing partnership with Adaptavist for future projects.