Case Study: SAM (UK MDF Manufacturer) gains 24/7 anywhere access and scalable growth with Acumatica Cloud ERP

UK Building Materials Manufacturer Grows, and Gains 24/7 Access with Robust Acumatica Manufacturing Edition

SAM, a family-run UK manufacturer of interior and exterior MDF mouldings with about 125 employees across two plants, struggled with a legacy on-premises ERP (EFACS) that constrained growth. Per-seat licensing and limited remote access forced sales staff to return to the office or rely on unreliable VPNs, slowing order entry and visibility across production, which became especially problematic as the company expanded and faced pandemic disruptions.

SAM implemented Acumatica Cloud ERP Manufacturing Edition to avoid server upgrades and per-user fees, gaining an integrated, cloud-based platform with CRM, inventory, order management, BOM/MRP, and EDI/API connectivity. The solution delivered 24/7 anywhere access for sales and executives, streamlined order processing, real-time dashboards for forecasting, seamless integrations, improved customer communications, stronger data security, and business continuity during the pandemic — positioning SAM for faster growth and easier future acquisitions.

SAM

Tim Patton

ICT Director