Case Study: ToughBuilt achieves automated order processing and 25% growth with Acumatica

Tool Industry Innovator TOUGHBUILT Expands & Grows with Acumatica

ToughBuilt Industries, a U.S.-based tool and hardware maker founded in 2012, grew rapidly into major retail channels but outgrew QuickBooks. The company faced manual, time-consuming order entry, limited inventory visibility across warehouses and contract manufacturers, and lacked EDI and scalable cloud capabilities needed for international expansion and additional retail partners.

ToughBuilt implemented cloud-based Acumatica with integrated third-party apps (Artsyl OrderAction, Avalara, DataSelf, MAPADOC), automating order entry and reporting. The rollout cut order processing from hours to minutes (saving about 20 hours weekly and ~13 minutes per order), automated 400+ orders/week, improved inventory visibility and mobile access, avoided new headcount, supported R&D hires, and helped drive nearly 25% revenue growth in 2019.

Toughbuilt

Martin Galystan

Controller