Case Study: Boca Terry achieves real-time visibility and automated operations with Acumatica Retail Edition

Luxury-Hotel Robe, Towel & Linen Provider Boca Terry Transforms Operations with Acumatica Retail Edition

Boca Terry is a Florida-based supplier of luxury towels, robes and linens for five-star hotels and premium retailers. After more than 20 years running disconnected systems (QuickBooks, ACT!, and a custom Access order-entry tool supported by a single developer), the company faced manual, error-prone processes, poor visibility into inventory and finances, slow order-to-cash cycles, and growing operational risk — a short-lived move to NetSuite also proved too complex for their workflows.

Implementing Acumatica Retail Edition with partner i-Tech gave Boca Terry a single, connected cloud platform with real-time dashboards, integrated eCommerce, inventory and shipment visibility, automated reporting and credit-card processing. The change eliminated manual order entry, cut shipping times, recovered hours previously spent compiling reports (avoiding roughly eight daily information calls), saved about $500/month in statement mailings ($6,000/year), improved customer service and profitability tracking by SKU, and enabled remote access and scalable growth.

Boca Terry

Edward Cohen

Boca Terry