Case Study: Jeffree Star Cosmetics achieves 1–2 day shipping and scalable flash‑sale fulfillment with Acumatica

Jeffree Star & 80 Influencers 'Drop' Products Via Killer Merch and Acumatica Cloud ERP

Jeffree Star Cosmetics and Killer Merch — a distribution partner that runs online stores for more than 80 influencers and artists — were overwhelmed by the “drop” economy: product launches that generate tens or hundreds of thousands of orders in hours. Their early stack (QuickBooks, Shopify and ShipStation) required manual transfers, spreadsheets and hand-counted inventory, which caused shipping delays, errors, slow royalty reporting and massive customer-service strain during peak events.

They implemented Acumatica Cloud ERP (Retail & Distribution) with a native Shopify connector to unify inventory, WMS, MRP and financials. The integrated platform enabled real-time inventory and royalty visibility, automated SKUs and order flows across 80+ stores, cut shipping from 6–10 days to 1–2, reduced customer-service headcount from 16 to 4, handled peaks of up to 700,000 orders, and improved cash flow, upsell opportunities and overall customer satisfaction.

Jeffree Star Cosmetics

Mark Bubb

Owner / COO