Case Study: Mozaic achieves streamlined finances and scalable growth with Acumatica Cloud ERP

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Mozaic is a 501(c)(3) nonprofit formed by the merger of two Arc chapters in New York, serving more than 2,000 individuals with intellectual and developmental disabilities and employing about 700 people across a complex mix of services and manufacturing. The organization faced fragmented, on‑premises legacy finance systems (Microsoft Dynamics, Sage) that required manual double‑entry, suffered outages and security issues, and lacked the scalability and fund‑accounting flexibility needed to support mergers, growth, and a new strategy of helping other nonprofits.

Mozaic implemented Acumatica Cloud ERP as a unified, cloud‑based financial platform, giving executives real‑time data, self‑service access for staff, and automated processes that eliminated shadow spreadsheets and shaved seven days off month‑end closes. The cloud solution remained secure and operational during a ransomware incident, enabled accurate fund accounting and manufacturing cost tracking, halved admin costs for a partner folded into Mozaic’s platform, and provided a scalable foundation for continued expansion and mission delivery.

Mozaic

Tammy Raub

Chief Financial Officer