Case Study: Hi Spec Doorsets achieves 24/7 mobile productivity and stronger customer service with Acumatica

Doorset manufacturer moves to Acumatica, enjoys 24/7 ERP access

Hi Spec Doorsets is a UK manufacturer of tailored doorsets for the construction sector (health, education, hotels, offices and residential). Founded in 2010, the company relied on an on-premises EFACS client/server ERP that frustrated mobile sales staff, delayed order and lead updates, and imposed ongoing maintenance and licensing constraints.

Hi Spec moved to Acumatica’s cloud ERP (upgrading through versions 3.0 to 4.1), gaining browser-based, 24/7 access from any device, faster sales updates, automated shipment notifications, and usability features like drag-and-drop and Favorites. The change reduced maintenance costs, eliminated per-user licensing, improved productivity and customer service, and set the firm up for future initiatives (manufacturing module, customer portals and expansion).

Hi Spec Doorsets

Tim Patton

ICT Director