Case Study: Digital Planet achieves a single source of truth and major productivity gains with Acumatica

Digital Planet Boosts Cross-Team Collaboration and Alignment Through Acumatica ERP

Digital Planet, a Johannesburg-based smart-device fulfilment company with about 130 employees, had spent two decades running operations across multiple proprietary and in-house systems—separate finance, warehouse, order and reporting tools—which created siloed data, manual work and a failed prior ERP attempt. Seeking a scalable, cloud-first platform and a single version of the truth, executives began a careful vendor search to replace their fragmented stack and support ongoing growth.

They implemented cloud-based Acumatica with Palladium Business Solutions, running a brief parallel cutover and a few custom integrations (3PL, order communications). The ERP delivered a single source of truth, improved cross-team collaboration, automated invoicing and reporting, and boosted productivity (finance +30%, operations/after-sales/warehouse ~+20%), enabled seamless remote work during COVID-19, reduced manual processes and allowed the company to grow transaction volume with fewer staff.

Digital Planet

Chris Opperman

Solutions Architect