Acumatica
176 Case Studies
A Acumatica Case Study
Clive Coffee, a Portland-based seller of luxury home espresso machines, subscriptions and virtual coffee school offerings, saw rapid online growth during the pandemic and expanded fulfillment to a new Nashville warehouse. That surge exposed major operational pain points: accounting in QuickBooks and disparate systems for eCommerce, inventory and order processing required extensive manual reconciliations, delayed month‑end closes (as long as 15 days), and left the team without real‑time visibility into sales, inventory or payments.
In response, Clive implemented Acumatica Cloud ERP in six months, unifying financials, inventory, order processing and ecommerce (including a Shopify connector) on a single cloud platform. The change created a single source of truth with instant reporting, eliminated many manual month‑end tasks, avoided hiring additional finance staff, improved inventory accuracy and customer communications, and enabled 50% faster shipping—positioning the company to scale and pursue new channels and services.
Amanda Datte
Chief Financial Officer