Case Study: Toffeln achieves seamless data integration, improved reporting, and stronger customer service with Acumatica

Acumatica saves British distributor time, enhances customer service and sets stage for growth

Toffeln, a family-owned designer and manufacturer of ergonomic footwear headquartered in Bristol, UK and selling in 50 countries, was growing about 12–13% annually and had outgrown its disparate systems (Sage Accounting, Sage ACT, Orderwise). The lack of integration made reporting slow, created duplicate data entry, and prevented sales staff from accessing customer records remotely, so the company needed a cloud-ready ERP that would consolidate data and support future growth.

Toffeln implemented Acumatica (Financial, Distribution and Customer Management suites) via partner Arcus Universe on a private cloud, gaining seamless integration with e-commerce and email, unlimited users, and remote access. As a result they eliminated duplicate data entry, improved reporting and drill-down visibility, boosted productivity, strengthened customer service, and removed on‑premises servers—positioning the business for faster international expansion.

Toffeln

Justin Leflaive

Finance Manager