Acumatica
176 Case Studies
A Acumatica Case Study
M3 Technology Group, a Nashville-based commercial audio-visual systems integrator with multiple regional offices, struggled with an aging on-premises ERP (Everest) that made quoting slow, hindered mobile work over VPN, and lacked real-time project-cost accounting as the business added locations and new service lines. Manual processes and poor search/lookup performance prevented timely insight into job profitability and constrained field service growth.
M3 implemented Acumatica’s cloud ERP—including Financial Management, Project Accounting, Field Service, and CRM—plus Avalara, APS Payments, and Power BI, using Acumatica’s unlimited-user licensing and open APIs for easy integrations and customizations. The change sped quote creation from ~30 minutes to minutes, enabled real-time project P&L, improved dispatch and mobile productivity, supported rapid field-service expansion (now ~25% of revenue), and delivered 60% revenue growth in two years without adding finance headcount.
Kelly Burns
ERP Developer & former Chief Operating Officer