Case Study: ComCenter achieves 90% sales growth with Acumatica CRM

Acumatica CRM Fuels 90% Growth and Market Expansion for Religious Book Distributor ComCenter

ComCenter, a distributor of religious education books and devotional materials, was struggling with declining revenue, aging legacy systems, and an outdated Act! CRM that couldn’t connect customer data with sales information. Working with Acumatica and its CRM/distribution platform, the company needed a more modern way to manage repeat customers, improve outreach, and support a shrinking market.

Acumatica implemented a connected cloud-based system with integrated CRM, reporting, and automation tied to ComCenter’s website, email tools, and warehouse processes. As a result, ComCenter achieved more than 90% sales growth over five years, an 8-fold increase in school sales, and major efficiency gains, including cutting accounts payable processing from 40 hours a week to 10 hours or less and reducing online order review time by 75%.

ComCenter

David Salmon

Director of Information Services