Case Study: ProPharma Distribution achieves zero downtime, FDA pedigree traceability, and $120K annual savings with Acumatica

Acumatica Cloud ERP Provides Foundation to Digitally Transform Pharmaceutical Distributor

ProPharma Distribution is a Westminster, CO–based wholesale distributor of surgical pharmaceuticals that outgrew QuickBooks and then implemented a patchwork of Microsoft Dynamics, CRM, and point solutions. The disconnected systems caused frequent downtime, high labor costs for manual processes, and a risky, paper-based FDA Pedigree traceability process that required typing long serial numbers into invoices and recreating data after a catastrophic legacy-system crash.

ProPharma migrated to Acumatica (Financial, Distribution, Customer Management) and gained a single, cloud-based platform that eliminated downtime, unified CRM/ERP, and enabled mobile access and simple user scaling. The Acumatica Cloud xRP framework accelerated custom work to automate Pedigree tracking, reduced IT and licensing costs (about $120,000 annually), and provided a stable foundation for growth.

ProPharma Distribution

Charles Snyder

IT Manager