Case Study: Eastman Music Company scales global operations and cuts intracompany reporting from days to seconds with Acumatica

Eastman Music Co. Orchestrates Upbeat Acquisition Tempo, Accompanied by Acumatica Manufacturing

Eastman Music, a Pomona, CA–based maker and distributor of high‑quality string, brass, woodwind and percussion instruments with more than 1,000 employees and 14 global facilities, was struggling to scale after rapid growth and multiple acquisitions. Its legacy Sage 100 environment suffered frequent crashes, corrupt data, manual workarounds, and fragmented company databases, making intercompany transfers, production visibility, and global operations hard to manage.

Eastman deployed Acumatica Manufacturing (with partner Integrated System Solutions) as a single, cloud ERP for all 14 entities, leveraging open APIs and integrated apps like Shopify. The result was real‑time visibility and automated processes, dramatically faster intercompany reporting (days to five seconds), container processing (two weeks to two days), and shipping (often same/next day), seamless onboarding of acquisitions, improved inventory and production control, stronger forecasting, higher employee productivity, and better customer satisfaction.

Eastman Music Company

Ralph Torres

Vice President of Operations