Case Study: Shayna Hiller achieves a successful pivot to online yoga and expanded reach with Acuity Scheduling

Shayna Hiller - Customer Case Study

Shayna Hiller, a yoga teacher and health coach with 15 years’ experience, had to pivot from primarily in-person classes when the pandemic hit despite having little prior experience teaching yoga online. Her main challenges were technical resistance, managing bookings and payments remotely, and integrating streaming for live classes and trainings. To solve these operational hurdles she turned to Acuity Scheduling for scheduling, pay-in-advance payments, and Zoom integration.

Using Acuity Scheduling as her hub, Shayna moved regular live classes, one-on-one coaching, and a planned 3-week, 200-hour Costa Rica training into a virtual format (converted into a successful 5-week, 200-hour online program). Acuity Scheduling’s automation and payment features streamlined bookings and monetization, effectively acting as a virtual assistant, and enabled Shayna to reach a wider, more diverse audience — including corporate clients and students who couldn’t have attended in person — while simplifying management and growing her online revenue opportunities.

Shayna Hiller