Case Study: Glow Devotion achieves a safe, confident re-opening with Acuity Scheduling

How to Stay Positive While Re-Opening Your Beauty Business

Glow Devotion, a teeth‑whitening beauty studio owned by Angela Charles‑Cisneros, faced the challenge of re‑opening safely after COVID lockdown while keeping revenue flowing and meeting new health requirements. To manage bookings, client intake and health screening, Angela relied on Acuity Scheduling’s appointment and intake form features.

Using Acuity Scheduling, she added a COVID‑19 questionnaire to intake forms, customized client notes and staggered bookings so she could flag and reschedule at‑risk clients and reduce daily capacity. Combined with selling at‑home whitening kits and paid video‑conference sessions during lockdown (plus about 10 new certifications), these changes smoothed re‑opening, improved client communication and helped maintain trust in her studio.

Glow Devotion

Angela Charles-Cisneros

Studio Owner