Case Study: KeyLin Advisors improves scheduling efficiency and client satisfaction with Acuity Scheduling

How KeyLin Advisors Balances Appointment Booking With Acuity Scheduling

KeyLin Advisors, a Minnesota-based accounting, tax, and payroll processing firm, was spending too much time managing appointment requests through back-and-forth email. As its client base grew, scheduling hundreds of clients became a burden for the team and a source of frustration for clients.

KeyLin Advisors chose Acuity Scheduling to simplify booking with online self-service scheduling, Google Calendar integration, appointment restrictions, and time limits. With Acuity Scheduling, the firm reduced scheduling-related emails, saved time, and improved client satisfaction by letting clients book at their convenience while helping the team protect focused work time.

KeyLin Advisors

Amanda Tukey

Co-Founded