Acuity Scheduling
38 Case Studies
A Acuity Scheduling Case Study
Château le Woof, the Astoria, Queens café, pet market, and dog grooming salon, started with manual “pen and paper” scheduling as it grew into a busy community hub. That approach could not keep up with grooming appointments, brunch reservations, and event bookings, especially when services had different requirements and changes came in throughout the day.
By adding Acuity Scheduling to its website, Château le Woof moved to self-serve online booking with intake forms, confirmations, reminders, and payment options in one place. Natassa Contini said Acuity freed up a good two hours a day, made the business easier to manage, and helped staff work more smoothly while improving visibility and bringing in customers from outside the New York metro area.
Natassa Contini
Château le Woof