Case Study: A.M. Guest House increases revenue and client retention with Acuity Scheduling

How A.M. Guest House Increased Revenue and Retention With Acuity Scheduling

A.M. Guest House, a boutique skincare lab in Lower Manhattan, needed a better way to manage a growing client base while keeping appointments, payments, and private information organized. Founder Adrea McNeish wanted a booking system that was safe, easy to use, and able to present a clean, professional experience for clients booking facials and other skincare services.

With Acuity Scheduling, A.M. Guest House added 24/7 online booking, customizable booking pages, intake forms, package and subscription sales, and mobile notes and scheduling tools. McNeish said checkout and rebooking take less than 2 minutes, and she credited Acuity Scheduling with increasing client retention and helping grow revenue while making it easier to manage multiple roles and future expansion.

A.M. Guest House

Adrea McNeish

Founder