Case Study: Mejuri scales multi-location appointments with Acuity Scheduling Enterprise

How Acuity Scheduling Helps Mejuri Style Customers Across Locations

Mejuri, a luxury jewelry company based in Canada, needed a scheduling partner that could support rapid growth across regions as it expanded customer appointments and service offerings. As piercing appointments and both in-store and virtual styling consultations increased, the company turned to Acuity Scheduling Enterprise to manage more complex booking logistics across locations.

With Acuity Scheduling Enterprise, Mejuri set up unique calendars for new store locations and gave more than 100 store associates individual accounts to manage their own schedules, while adding more than 75 calendars as the business expanded. Acuity Scheduling also helped Mejuri customize intake forms for different state requirements, support birthday styling parties in its Mejuri+ loyalty program, and use real-time appointment analytics to improve service and reduce cancellations.

Mejuri

Kari Beiswanger

Product Manager of Retail & Order Management