Case Study: Cisco Pilates re-opens safely outdoors and keeps clients moving with Acuity Scheduling

Cisco Pilates - Customer Case Study

Cisco Pilates, a home-based studio in Asheville run by Alexis Miller, had to quickly adapt when quarantine closed in-person classes. Facing challenges like moving large equipment outdoors, adding extra sanitation time, weather dependence, and balancing remote and in-person clients, Cisco Pilates relied on Acuity Scheduling to manage bookings and client communication as it pivoted to virtual and outdoor sessions.

Using Acuity Scheduling’s booking tools and Zoom integration, Cisco Pilates automated appointment confirmations, instant Zoom links, and reminders, which made it possible to transition all clients online by March 16 and continue teaching clients across the US and Canada. Acuity Scheduling also simplified scheduling buffers for extra cleaning and helped coordinate a safe phased reopening (first in-person session on May 7), enabling continued revenue and broader client engagement.

Cisco Pilates

Alexis Miller

Cisco Pilates