Case Study: JOANN Stores achieves 100% ocean freight invoice audit accuracy with Acuitive Solutions

JoAnn Stores Smooth Out The Wrinkles in Its Retail Supply Chain

JOANN Stores, the nation's largest fabric and craft retailer, faced significant challenges in its supply chain due to a slow and labor-intensive process for auditing thousands of annual ocean freight bills. This led to shipping delays and a need for greater accuracy as volumes grew. The company turned to Acuitive Solutions for an automated prepayment audit solution to address these issues.

Acuitive Solutions implemented its freight audit portal, integrating it with the retailer's third-party logistics system. This provided a seamless and transparent audit function. The solution achieved a 100% audit rate, resolved 99% of billing issues without client involvement, and eliminated payment errors. This resulted in significant time and cost savings, faster invoice approvals, and a scalable process for JOANN Stores.

JOANN Stores